Here’s what we’re thinking about

“Leading in Place” During the Covid-19 Crisis

Leaders are experiencing the Covid crisis in a variety of ways. Some are overwhelmed with skyrocketing workload and fire drills, some are pinched between full-time child care and working from home. Some are isolated and anxious. Others are actually happier than before.  A recent HBR article on grief seems to have hit a chord—many are […]

To Ease Conflict, See to Everyone’s Needs

Sometimes when people don’t get what they need, they fight. Take Monique and Anil, cross functional peers in a global technology company. When Anil was hired, Monique thought he would report to her. But a month later Anil ended up working for her boss. This created a rift, partly because Monique was hoping for a […]

To Ease Conflict, Give and Receive Honest Feedback

Conflict is a norm in corporate life–whether it’s a peer, a boss or a direct report. It can also be painful and time consuming. But many leaders dread conflict so much they will do almost anything to avoid it. As trust erodes, people in conflict tend to pull back from communicating. Usually that hurts everyone. […]

How Coaching Works

Often a new client asks me: So, how does this work? What they’re really asking is: What is coaching going to be like? How are we going to spend our time? How will this be structured? What should I expect? Here’s an overview of what we’ll do: Talk about your context.  I’ll want to learn […]

How to be a Collaborative Member of the C-Suite

One of the biggest challenges for C-level leaders is collaborating with peers. A driving factor is that for most organizations, senior leaders’ interests are not fully aligned. They may be competing for resources, the CEO’s attention, or opportunities. Also, senior executives are extremely busy, making constant tradeoffs with their time. This makes it hard to […]

Truths About Public Speaking

In my former career as a minister, I used to speak every week to hundreds of people. In the past decade as an executive coach, I’ve helped leaders prepare for mission-critical presentations with billions of dollars at stake. Through these experiences, a few crucial truths have emerged about public speaking. First, it’s important for every […]

Leadership and Imposter Syndrome–You’re In Good Company

“Sometimes I just feel like I don’t know what I’m doing. If people knew what goes on inside my head, they would be shocked at how much I’m just making up as I go along, and how little I really know about how to be successful in my job.” Sound familiar? It may surprise you […]

Being Interviewed for a 360

Your colleague is working with a coach. You’ve been asked to provide the coach feedback in a 1-1 meeting. You want to provide useful feedback, but you’re wondering: What’s the best way to do that? How can I be the most helpful? How open should I be? Are there any dangers lurking in this conversation […]

Keeping in Touch with Your Growing Org

Your org has gotten big. Really big. In the past you led hundreds of people, but now you’ve got thousands. How can you stay connected with so many people? How can you be accessible without burning out? And maybe hardest of all, how can you make sure they consistently get the right messages from you? […]