Insights: Communication
How to Succeed in a Collaborative Company, Part 2
Today I continue our series with four more ways to succeed in a collaborative company.
To Ease Conflict, See to Everyone’s Needs
Sometimes when people don’t get what they need, they fight. Take Monique and Anil, cross functional peers in a global technology company. When Anil was hired, Monique thought he would report to her. But a month later Anil ended up working for her boss. This created a rift, partly because Monique was hoping for a […]
To Ease Conflict, Give and Receive Honest Feedback
Conflict is a norm in corporate life–whether it’s a peer, a boss or a direct report. It can also be painful and time consuming. But many leaders dread conflict so much they will do almost anything to avoid it. As trust erodes, people in conflict tend to pull back from communicating. Usually that hurts everyone. […]
How Coaching Works
Often a new client asks me: So, how does this work? What they’re really asking is: What is coaching going to be like? How are we going to spend our time? How will this be structured? What should I expect? Here’s an overview of what we’ll do: Talk about your context. I’ll want to learn […]
Truths About Public Speaking
In my former career as a minister, I used to speak every week to hundreds of people. In the past decade as an executive coach, I’ve helped leaders prepare for mission-critical presentations with billions of dollars at stake. Through these experiences, a few crucial truths have emerged about public speaking. First, it’s important for every […]
Leadership and Imposter Syndrome–You’re In Good Company
“Sometimes I just feel like I don’t know what I’m doing. If people knew what goes on inside my head, they would be shocked at how much I’m just making up as I go along, and how little I really know about how to be successful in my job.” Sound familiar? It may surprise you […]
Being Interviewed for a 360
Your colleague is working with a coach. You’ve been asked to provide the coach feedback in a 1-1 meeting. You want to provide useful feedback, but you’re wondering: What’s the best way to do that? How can I be the most helpful? How open should I be? Are there any dangers lurking in this conversation […]
Keeping in Touch with Your Growing Org
Your org has gotten big. Really big. In the past you led hundreds of people, but now you’ve got thousands. How can you stay connected with so many people? How can you be accessible without burning out? And maybe hardest of all, how can you make sure they consistently get the right messages from you? […]
Nervous about Public Speaking? Here’s How to Get Past It
Do you get anxious before a presentation? You’re not alone—most people have some level of fear of public speaking. In my experience coaching hundreds of people around high stakes meetings and presentations, I can tell you it’s extremely common at all levels up and down organizations. You’re not alone! Public speaking has been said to […]