Blog: Communication

Four Elements of a Great Presentation

Eric Nitzberg | July 24th, 2015

The longer I’m in the coaching business, the more I realize how helpful it can be to break a skill or behavior down into its component parts.  There’s something about knowing what the ingredients are—the recipe, if you will—that makes […]

Know Your Audience

Eric Nitzberg | June 23rd, 2015

I once worked with a pharmaceutical CEO who had been presenting effectively for decades.  He had passion and flair—a great salesman and engaging communicator.  But for the scientific regulatory audience he was preparing to speak to, his tone was a […]

The Communication Toolbox

Eric Nitzberg | March 10th, 2015

We all grow up with our own unique communication style. Some people by nature are very direct. They come right to the point. They tell it like it is. They don’t mince words. Other people are more diplomatic, more indirect, more […]

Don’t Climb Alone

Eric Nitzberg | September 22nd, 2014

I recently wrote about an experience I had trekking in Nepal and how its lessons apply to leadership.  Another powerful lesson came to me when I was sick, scared and alone in a remote village in the foothills of Mt. […]

The Art of Receiving Feedback

Eric Nitzberg | May 28th, 2014

Recently I wrote about the importance of giving feedback to your direct reports and others—openly, candidly and in a way that’s actionable for them. I think 50% of the feedback equation rests on the side of managers, who have to […]

Saving Your Job

Eric Nitzberg | May 1st, 2014

Sometimes I coach leaders who are afraid they are at risk of being fired.  They may have good evidence to support this. For example, they may have just been transferred to a different department or moved to a more junior […]

Feedback: A Recipe for Improvement

Eric Nitzberg | April 9th, 2014

I doubt that most leaders fully understand the incredible power of giving feedback, or the great deal of suffering they cause by not giving it.  I am talking about situations where a boss is thinking things about a direct report’s […]

Habits of the Mind

Eric Nitzberg | March 20th, 2014

We all know there are simple things we can do to have a more healthy body, like eat well, rest and exercise.  But it only dawned on me recently that there is an equivalent sort of hygiene for the mind.  […]

Increasing Speed in Leadership

Eric Nitzberg | February 19th, 2014

I was recently asked a broad question about how to increase speed when leading projects with incredibly smart, opinionated colleagues.  While each of the steps below may seem to be things that would slow you down, in the big picture […]

The Power of Matching

Eric Nitzberg | December 4th, 2013

In his book To Sell Is Human, Dan Pink writes about the importance of attunement as part of selling, whether the selling is formal (actual sales) or less formal (influence and persuasion). One approach to attunement is matching. By subtly matching body […]